The engineer did forget to install my anti virus software. This left with the problem of getting him back or sorting it out myself. I chose the latter and after a 15 minute virtual chat with a very helpful McAfee person called Sandeep I was able to overcome this issue as well.
I am glad to say that the install of software appears to be going along reasonably well (Experience has taught me not to be too over optimistic) Hopefully, I might be able to get this best to start to work on my images tomorrow. Hopefully.
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