After having a pleasant surprise in Starbucks we had an equally unpleasant surprise in
Costa Coffee. Whilst Starbuck's is able to provide some nice gluten free cake Costa only have a rather unsatisfactory biscuit. To make matters worse it was inedible. The final insult was that at the particular Costa we went to the biscuit had passed its self by date.
VERY POOR Costa. It doesn't matter that your coffee tastes better than Starbucks, if you are unable to provide a good all round service then you are not going to get my trade.
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